Device evaluated by mfr: unit returned in a generic plastic bag.The unit returned has distal end kinked, as part of overall visual revision.The returned device matches with upn and lot provided by the customer.The device has a kink at 13mm from the tip while in the neutral position (between ring 1 and 2).In addition the ring#1 and #2 has broken adhesive and fluids under them.The ablation was verified by using the maestro generator 4000 and the device was found within specifications.Electrical test was performed and the device was found out of specifications.The me3 has an electrical open line.The right curve is placed in the template shaded area, but the left curve is out of the template shaded area.The device failed the dimensional test.Based on the x-ray images the ol was identified at 8.7cm from the tip.The affected area was dissected finding the me3 wire broken in 3 sections and it also was bent.The handle was opened, and no issues were detected in that section.The distal section was dissected finding the center support kink at 13 mm from the tip and has over tension on it, it causes that the center support to leave the regular position.When the steering wires were released the tension on the center support disappear.The manufacturing batch record review confirmed that the device met all material, assembly and performance specifications.The most probable root cause was unable to be determined.(b)(4).
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