Catalog Number 595000-001 |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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Event Date 09/22/2015 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).
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Event Description
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The customer reported that the freedom driver exhibited an irreversible fault alarm after the patient had a coughing episode.The customer also reported that the patient was subsequently switched to the backup freedom driver.There was no reported adverse patient impact.This alleged failure mode poses a low risk to the patient because although the freedom driver exhibited a fault alarm, the freedom driver continued to perform its life-sustaining functions.The freedom driver will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.
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Manufacturer Narrative
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The freedom driver was returned to syncardia for evaluation.Visual inspection of the internal components of the driver revealed that the cam follower on the secondary motor out of bottom dead center (bdc) position.A review of the electronic data revealed a permanent alarm which corresponds to a "secondary motor voltage too high" fault condition.This fault condition was confirmed through investigation testing and the observation of the cam follower on the secondary motor out of bdc position, which is indicative of an operation switch to the secondary motor.Although the customer-reported issue was not reproduced during initial testing, the customer-reported fault alarm did occur as a result of a deliberate operation switch to the secondary motor.While there was no evidence to conclusively determine why the driver switched operation to the secondary motor, based upon other investigations for similar issues, it is possible that the root cause of the operation switch is the driver was subjected to rough handling or an impact shock.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4).
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Event Description
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The customer reported that the freedom driver exhibited an irreversible fault alarm after the patient had a coughing episode.The customer also reported that the patient was subsequently switched to the backup freedom driver.There was no reported adverse patient impact.
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Search Alerts/Recalls
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