One used blood collection holder was returned for inspection.Visual inspection of the returned sample confirmed that the luer area of the holder was damaged.This component is a supplied item; therefore smiths medical reviewed its receiving incoming inspection log, and purchasing specifications-regarding potential material change.No issues or changes were observed in either documentation that relates to this issue.Two-hundred random units were removed from the packaging line and visually and functionally tested.All samples were found acceptable.No luer fitting or breakage issues were discovered.The reported product problem was confirmed; the luer of the blood collection holder was found damaged.Through testing, the root cause could not be definitely determined.A potential root cause may be related to a supplier issue.It may be possible that the material was received damaged from the supplier.A supplier notification was generated and provided to the component supplier.In addition, smiths medical held a meeting with its production team to raise awareness of the issue.
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