Catalog Number 595000-001 |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/30/2015 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).
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Event Description
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The customer reported that the freedom driver exhibited an irreversible fault alarm after the patient placed the driver on the ground when getting out of his vehicle.The customer also reported that the patient was subsequently switched to the backup freedom driver.There was no reported adverse patient impact.This alleged failure mode poses a low risk to the patient because although the freedom driver exhibited a fault alarm, the freedom driver continued to perform its life-sustaining functions.The freedom driver will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.
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Manufacturer Narrative
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The freedom driver was returned to syncardia for evaluation.Visual inspection of the driver showed a severed black signal wire in the air flow sensor cable bundle.Review of the electronic data revealed a permanent fault code which has been observed in previous investigations with severed black signal wires in the air flow sensor cable bundle.The root cause of the recorded fault code is likely the presence of the severed black signal wire.The root cause of the severed black signal wire was determined to be that the wire was pinched between two internal driver components during or following driver assembly.This pinching appears to precipitate a severing of the wire.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4).
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Event Description
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The customer reported that the freedom driver exhibited an irreversible fault alarm after the patient placed the driver on the ground when getting out of his vehicle.The customer also reported that the patient was subsequently switched to the backup freedom driver.There was no reported adverse patient impact.
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Search Alerts/Recalls
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