Model Number 5392 |
Device Problems
Loose or Intermittent Connection (1371); Failure to Power Up (1476)
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Patient Problem
No Patient Involvement (2645)
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Event Date 08/24/2015 |
Event Type
malfunction
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Manufacturer Narrative
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This event occurred outside the us where the same model is distributed.All information provided is included in this report.Patient information is not generally available due to confidentiality concerns.Product event summary: analysis found that the device did not start up and the main board was defective.(b)(4).
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Event Description
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It was reported that the unit was not switching on, and there was an issue relating to the continuity between the batteries and internal contacts, an intermittent issue.The external pulse generator (epg) was returned to the manufacturer for servicing.There was no patient involvement.
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Manufacturer Narrative
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Further analysis was performed on the main board.Visual inspection revealed no anomalies.Bench analysis found that the device powered up normally.The device was run on the automated test console and all tests passed.Additional analysis was performed with stressing the board with hot and cold temperature but no failure was found.Conclusion: the reported event could not be confirmed.
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Search Alerts/Recalls
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