The customer received questionable thyroid results for one patient from an analytical e modular analyzer.The specific date of testing was not provided.The sample was submitted for investigation and was tested on a centaur analyzer and an analytical e modular analyzer.The results for thyrotropin (tsh), free thyroxine (ft4), and free triiodothyronine (ft3) were discrepant.Refer to the medwatchs with patient identifiers (b)(6) for the other assays involved.Information concerning if any erroneous result was reported outside the laboratory or if the patient was adversely affected was requested, but was not provided.As the sample was not available for further investigation, a specific root cause could not be determined.From the information provided, a general reagent issue could not be detected.
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