11/11/15 integra investigation completed.Method: failure analysis, device history evaluation.Results: failure analysis - three needle holders were received in unused condition in the original package, not showing any unusual markings.Upon visually inspecting the instruments, it is noticed that there is staining at the hinges.A 1.5% aql sampling of existing inventory was performed.There was no nonconformance¿s found in inventory for this item.The complaint report is confirmed and scar was issued for this nonconformity, also one instrument was sent for lab analysis and the other two was sent to (b)(4).Device history evaluation - dhr review was completed with all history available.Nonconforming product report / nonconforming material report history: none.Variance authorization / deviation history: none.Engineering change order/manufacturing change order history: there is no applicable engineering change order/manufacturing change order history.Corrective action preventive action history: none.Health hazard evaluation history: none.Conclusion: the complaint report has been confirmed; the root cause has been identified as a workmanship or material deficiency.Appropriate action has been implemented to rectify this manufacturing deficiency.
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