Model Number 8700-0752-01 |
Device Problems
Visual Prompts will not Clear (2281); Device Displays Incorrect Message (2591)
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Patient Problems
No Known Impact Or Consequence To Patient (2692); No Information (3190)
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Event Date 09/25/2015 |
Event Type
malfunction
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Manufacturer Narrative
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Zoll has not yet received the autopulse battery in complaint for investigation.A supplemental report will be filed if and when the product is returned and investigation has been completed.
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Event Description
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The customer reported that the autopulse battery was fully charged when it was in use with the autopulse (ap) platform.The ap platform displayed a low battery message.The customer tried this same battery with three different ap platforms with the same message appearing on all platforms.No other information provided.
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Manufacturer Narrative
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The li-ion battery (s/n (b)(4)) was returned to zoll (b)(4) for evaluation.Visual inspection was performed and no physical damage was observed to the battery.Functional testing of the battery was performed and the battery would not charge.As a result, the data archive could not be retrieved for review.The reported complaint of the board displayed low battery message when the battery is in use was confirmed.Since the battery archive could not be retrieved, therefore a root cause could not be determined.
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Search Alerts/Recalls
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