A comprehensive investigation was immediately initiated on receipt of the complaint.The product was not returned to manufacturer for evaluation, and a thorough investigation was completed as the lot number has been identified/confirmed in this case.Since the screw has been discarded, no physical, chemical evaluation could be performed, and the exact cause of the reported issue could not be ascertained.A review of the manufacturing and inspection records did not reveal any contributing information/trends.A review of applicable inspection and manufacturing records of possible device manufacturing dates according to the description of the products used with the concomitant device(s) was conducted.All records revealed that all products lots were manufactured within specifications in accordance with all operating procedures.A review of the complaint trends related to this screw did not reveal any contributing information.
|