The device history record was reviewed and indicated that the product was released accomplishing all quality standards.A physical sample was not received for evaluation; however, two pictures were received for a visual inspection.One photo showed part of the hub and the other photo showed the catheter inside a patient with a drop of blood just below the hub.As per the instructions for use, it is necessary to perform a visual inspection before using the device.Do not use the catheter if it appears damaged or defective.Catheter tubing can tear when subjected to excessive force or rough edges.Inspect the catheter frequently for nicks, scrapes, or cuts which could impair its performance.Do not use acetone on any part of the catheter.A possible root cause can be due to excessive force used with the device.It must be noted that in-process controls (such as personnel training, incoming quality acceptance testing for raw material, 100% in process visual inspection and visual acceptance sampling) are in place to prevent non-conforming product from leaving the manufacturing operations.This complaint will be used for tracking and trending purposes.
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The device history record (dhr) was reviewed and no deviations related to this failure mode were found.There are no non-conformances related to the reported issue for the involved lot.The product sample and two pictures were provided by the customer and visual evaluation of the photos was performed.In one of them it could be observed that there was a portion of the hub and catheter with a hole between these 2 sections.In the other picture it was observed that the catheter was inside the patient body with a drop of blood below the hub.Additionally the samples were received inside a generic plastic bag and it presented sings of use (it was cut and there was blood residue).The sample was submitted to an underwater test and bubbles were detected, they were coming out below the hub.A hole was noted just below the hub.According to the event description the leak was identified two days after implantation which implies that the defect was not present at the moment of the insertion and it occurred after manipulation.As per the instructions for use, it is necessary to perform a visual inspection before using the device.Do not use the catheter if it appears damaged or defective.The catheter tubing can tear when subjected to excessive force or rough edges.Inspect the catheter frequently for nicks scrapes, or cuts which could impair its performance.Do not use acetone, alcohol, or any solution containing alcohol on any part of the catheter.Exposure to these agents may cause catheter damage.Aqueous-based povidone is recommended.Based on the available information and dhr review, it can be concluded that the product was manufactured according to specifications and functioned as intended for the reported amount of time, and a cause could not be related to manufacturing activities.With the available information, the most probable root cause could be considered that the leak could be caused due to excessive force, sharp objects or due to an inappropriate use of cleaning agents.No corrective or preventive actions are required at this moment.It must be noted that in-process controls (such as personnel training, incoming quality acceptance testing for raw material, 100% in process visual inspection and visual acceptance sampling) are in place to prevent nonconforming product from leaving the manufacturing operations.This complaint will be used for tracking and trending purposes.
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