Catalog Number 0580-1-442 |
Device Problems
Product Quality Problem (1506); Fitting Problem (2183); Out-Of-Box Failure (2311); Manufacturing, Packaging or Shipping Problem (2975); Material Twisted/Bent (2981)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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Event Date 10/08/2015 |
Event Type
malfunction
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Manufacturer Narrative
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Additional information has been requested and if received, will be provided in the supplemental report upon completion of the investigation.
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Event Description
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The surgeon reported on (b)(6) 2015 that the spigot protector looks twisted on one side and does not fit onto the introducer.This surgeon reported that he noticed this when the device was opened and he tried to fit it onto the introducer.Another device was on hand and the case was completed successfully.
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Manufacturer Narrative
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An event regarding a damaged spigot protector involving an exeter stem was reported.The event was confirmed.Method & results: -device evaluation and results: the device was not returned, however an image was provided.It was confirmed that one lug of the spigot is bent.-medical records received and evaluation: not performed as medical records were not received for evaluation.-device history review: device history review indicated all devices were manufactured and accepted into final stock with no reported discrepancies -complaint history review: a review of the complaint history database shows that there have been no similar events for the reported lot.Conclusions: the investigation concluded that the root cause of this event was due to a manufacturing issue with the spigot supplier.A review by supplier quality confirms that the event is within the scope of capa.
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Event Description
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The sales representative reported that this was originally notified last week by stores, but at that time, the person handling theatre supplies reported that a replacement was needed because the surgeon had broken the protector.At that time there was no alleged deficiency in relation to this device and as such a per was not raised.However, while the representative was in conversation with the surgeon on (b)(6) 2015, he clarified that he had not broken the device but that he had noticed the twisted spigot as it was taken out of the wrapping.
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Search Alerts/Recalls
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