Additional narrative: event date: unknown.Device is an instrument and is not implanted or explanted.Service & repair evaluation: the customer reported the item was sent in under recall #244.The repair technician reported the end cap was loose and that one of the side screws had been replaced with a hex screw that stripped and could not be removed.Unauthorized repair is the reason for repair.The item is not repairable.The cause of the issue is unknown.This item was forwarded to the complaint handling unit on october 23, 2015 for further investigation.Service history review: no service history review can be performed as this is a lot controlled item.The manufacture date of this item is march 19, 2012.The source of the manufacture date is the release to warehouse date.Device used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that an application instrument for sternal zipfix was returned as part of recall 244.During the repair process, it was discovered that the item had been altered with a hex screw in the center body above the trigger.During an internal evaluation of the returned product, which was completed on october 28, 2015, it was noted that the end cap was loose and that one of the side screws had been replaced with a hex screw that stripped and could not be removed.This report is 1 of 1 for (b)(4).
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Product development investigation was performed for the subject device (application instrument for sternal zipfix, part number 03.501.080, lot number 7767497).The returned device was received intact with the exception of one screw, located directly below the cutting arm locking pin, which was missing and had been replaced with an unknown hex screw.The origin of the hex screw could not be identified.The end cap, which retains the spring, was found to be loose and could be disassembled by hand.Thus, the complaint condition is confirmed, consistent with the reported condition, and can be replicated as the spring is not retained as intended.The balance of the device shows substantial wear.The remaining functionality was tested and no further issues were determined.A review of the current design drawing/manufactured revision for the top level assembly was performed.The following component drawings were also reviewed; pusher assembly, end cap component, and pusher sleeve component.During the design review the following three items were determined; 1: this device lot number is included on recall #244 which was initiated because when using the 1st generation zip fix application instrument it is possible to cut the implant while the tensioning trigger is being squeezed which could lead to loosening of the implant.This has been addressed and is unrelated to the complaint condition.2: this lot number is also included in an action which has been implemented to address the side screws breaking.This condition likely resulted in a third party replacing the side screw with an unknown hex screw.3: a design change order (dco) revised the pusher assembly drawing in (b)(4) 2013 to add that the end cap is to be secured.This change was made after the manufacture date of the received device.Furthermore, this lot is part of an action which has been implemented to address instruments manufactured prior to the dco.Thus, the complaint condition was likely a result of design deficiencies that have been addressed.No additional issues or discrepancies were observed and the current designs were determined to be suitable for their intended use when employed and maintained as recommended.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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