Catalog Number 8065990713 |
Device Problem
Failure to Sense (1559)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 10/20/2015 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The reporter is unwilling to provide further information.(b)(4).
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Event Description
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An ophthalmic surgeon reported the system did not recognize the eye during a lasik procedure.The camera lost pupil recognition when 60% of the surgery had been already performed.After several attempts and adjustments of lights of the camera, the laser remained on "treatment stopped".The surgery was stopped and system was reprogrammed to end it.Then, the procedure was resumed from where it had stopped and could be finished without any further issue.There were no consequences for the patient.The reporter is unwilling to provide further information.
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Manufacturer Narrative
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Evaluation summary: there was no visit on site.No product was returned to the investigation site for evaluation.The device history records (dhr) for the device was reviewed.No abnormalities that could have contributed to this event were found.The associated device was released based on the manufacturer's acceptance criteria.A company technician confirmed the eye tracker camera version had not been exchanged after the system's software was upgraded.The root cause was the service personnel not exchanging the eye tracker camera version at updating the device software.Green software.
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Manufacturer Narrative
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Evaluation summary: the root cause could not be identified conclusively based on the limited available details (no field visit, no product returned).
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Search Alerts/Recalls
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