A bayer service representative visited the site and replaced the injector head.While on site, service noted that one of the heat maintainers had melted and broke into two pieces.Based on the limited information, we are unable to determine the root cause of the alleged incident; however, the equipment is scheduled to return to (b)(4) for a full evaluation.Once the evaluation is completed, a follow-up report will be submitted.
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Bayer radiology product analysis received and examined the injector head and heat maintainers.Visual examination found extensive thermal degradation of the heat maintainer connection system components as well as extensive contrast residue and resulting corrosion in several areas of the injector head back panel and connectors.Further examination of the injector head connector and the heat maintainer connector found evidence of contrast residue within the circuit path.Our investigation determined that conductive contrast had entered the connection system and created a current path between the conductors.As a result, a high current condition was created which caused material deformation and degradation of the surrounding plastic connectors and wiring insulation.The stellant operation manual contains the following warning: · avoid fluid entry into system components.· note: if contrast medium has leaked inside any component of the system, the affected subassembly should be disassembled and cleaned by medrad service personnel or returned to medrad factory service.
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