(b)(4).Visual examination revealed an unspecified small amount of solidified cement still attached to the confidence t-handle shaft.Additionally, it was noted that the cement was not fully transferred into the glass cement reservoir.Cement became solidified halfway inside the cement reservoir.Further evaluation indicated that the cement reservoir was not screwed in correctly onto the transfer adapter.The cement reservoir was slightly angled.A review of the device history record was conducted.No issues were identified during the manufacturing and release of this product that could have contributed to the problem reported by the customer.A trend analysis was conducted.No emerging trends were found requiring further actions.The root cause for the confidence cement setting too quickly cannot be positively determined.However, a possible root cause may be due to the environment of the storage location or use of the cement.As there has been no issue identified in the manufacturing or release of the device that could have contributed to the problem reported by the customer and no systemic trends were found, this complaint file will be closed with no further action required.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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