Visual inspection of the returned component found that the articular surface was broken in two pieces.The fracture line extended in the antero-posterior direction from a mid-sagittal point on the edge of the screw hole, through a condylar surface near the base of the post, and toward the posterior notch.The height of the articular surface was found conforming to print specifications.The device history records were reviewed with no deviations/ anomalies identified.This device is used for treatment.A product history search identified no other complaints for the part and lot combination of the articular surface.Per the warnings section of the instrument/provisional use, care and sterilization package insert, users are instructed not to subject instruments to high loads and/or impact as breakage can occur.The breakage problem was caused by hammering the device, which is instructed against.Therefore, user error is considered to be the root cause.
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