(b)(4).The reported complaint was confirmed.During the laboratory evaluation, the product surveillance technician (pst) determined the two halves of the oxygen (o2) sensor not being fully tightened caused the o2% output in the electronic patient gas system (epgs) to drop when the o2 sensor was physically agitated.The pst installed the returned o2 sensor into a lab-tested epgs and connected the epgs to a system-1 simulator and central control monitor (ccm).The pst connected the epgs to oxygen and air, entered a perfusion screen on the ccm.The pst initiated calibration and calibration passed.The measurement of the direct current (d/c) output voltage from the o2 sensor at 5 liters per minute (l/min) and 100% o2 was 1.72 volts, within the specification of 0.55-2.758 volts.When the technician physically agitated the o2 sensor, it caused the o2% to drop 8%.He removed the o2 sensor from the epgs and noticed that the two halves of the o2 sensor were not fully tightened.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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