The doctor was inserting the screw into the patient's mandible with a 2.0 locking plate, using a black handle ratchet screwdriver, and the screw broke mid shaft.The top half was thrown away by the tech, and the bottom half remains in the patient.
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An investigation was performed on the basis of complaint statistics as no device was sent back for evaluation.It is determined that the complaint percentage falls well within the product risk limits that are adhered to at klm.Due to no physical device available for evaluation, the reported incident cannot be appropriately validated and the root cause cannot be determined.If further information can be gathered that might add value to the content of the investigated report, an additional follow-up report will be submitted.
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