A steris field service technician arrived onsite, inspected the unit, and identified damage to the unit's drying valve.The technician replaced the drying valve body, tested the unit, and confirmed it to be operating according to specification.Section 1 of the operator manual for the reliance synergy washer/disinfector states, "to prevent slips, keep floors dry.Promptly clean up any spills or drippage.For spills or drippage of detergents or other chemicals, follow safety precautions and handling procedures set forth on detergent or chemical label and/or material safety data sheet (msds)." the dhr for the unit was reviewed and no issues were noted.The unit was returned to service and no additional issues have been reported.
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