Further investigation of the customer issue included a review of the complaint text, review of the returned part, field service evaluation, a search for similar complaints, and a labeling review.The returned wbc impedance module (wim) was evaluated along with photos of the part and showed the capacitor showed a burn mark, that insulation had peeled off, evidence of liquid splashed and residue deposits.No adverse trends were identified for the part in question, as this was the only documented event for this type of incedent.Labeling was reviewed and found to be adequate, as it contains instructions regarding electrical hazard awareness and elements of electrical safety information relevant to the complaint incident.Based on the available information no product deficiency of the cell-dyn 3700sl analyzer, list number 02h31, and the related wbc impedance module, was identified.
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