Reporter stated that the bed keeps collapsing to the floor.Reporter stated that it hits the floor but when you use the pendant it will come up and then it will collapse again.Reporter states she was telling them she needed a bariatric bed.Reporter states she doesn't get to use the bed much because she has been in and out of the hospital.Reporter stated she did have to go to the hospital before and that was because the foot collapsed.She states this happened over the summer.Reporter states her case worker made us aware and that is how she got her new bed.She states she hit her back on the railing and the paramedics had to get her off of the floor because she is a recent amputee.Reporter states the hospital did a mri on her back and it was bruised.Reporter states she had to stay for awhile because they had to replace the bed and she states she couldn't move for a couple of days.
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