The hill-rom technician found the side communication board needed to be replaced.Per the hill-rom user manual, warning: the bed exit system is not intended as a substitute for good nursing practices.The bed exit system must be used in conjunction with a sound risk assessment and protocol.A search of the hill-rom maintenance records did not show hill-rom performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.The technician replaced the side communication board to resolve the issue.Based on this information, no further action is required.
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