The hill-rom technician found the communication cable pinched.Per the hill-rom user manual, warning: a communication cable must be used for beds that have nurse call.Failure to do so could cause patient injury.For beds that have nurse call systems, a communication cable must be connected between the bed and facility communication system.A search of the hill-rom maintenance records showed hill-rom performed preventative maintenance on this bed in 2013 and 2015.It is unknown if the facility performed any other preventative maintenance on this bed.The technician replaced the communication cable to resolve the issue.Based on this information, no further action is required.
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