The hill-rom technician found the communication cable pins were bent.Per the hill-rom user manual, warning: a communication cable must be used for beds that have nurse call.Failure to do so could cause patient injury.For beds that have nurse call systems, a communication cable must be connected between the bed and facility communication system.A search of the hill-rom maintenance records showed hill-rom performed preventative maintenance on this bed in 2013-2015.It is unknown if the facility performed any other preventative maintenance on this bed.The technician repaired the communication cable to resolve the issue.Based on this information, no further action is required.
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