Catalog Number 08H00-01 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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An evaluation is in process.A follow up report will be submitted when the evaluation is complete.(b)(4).
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Event Description
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The customer observed a falsely depressed hemoglobin result on the cell-dyn sapphire analyzer.The following data was provided: initial 5.7, repeat 13.4 (flagged) g/dl.The patient had a previous result of 13 g/dl.The results were not released from the lab and there was no impact to patient management.
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Manufacturer Narrative
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Additional discrepant data was provided via fax on 12/24/2015: (b)(6) initial hemoglobin 5.72, repeat 13.4 g/dl.Initial hematocrit 20.8, repeat 39.6%.There was no impact to patient management reported.An investigation is still ongoing, and a final report will be sent when the investigation is complete.
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Event Description
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(b)(6) initial hemoglobin 5.72, repeat 13.4 g/dl.Initial hematocrit 20.8, repeat 39.6%.
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Manufacturer Narrative
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Further investigation of the customer issue included a review of the complaint text, a search for similar complaints, review of instrument logs, a review of labeling and instrument service.No adverse trend was identified for the customer's issue.Labeling was reviewed and found to be adequate.Field service replaced the following parts: peristaltic pump tubing, aspiration needle, vent head assembly, and fitting connector which resolved the issue.Based on all available information and abbott diagnostics' complaint investigation no product deficiency was identified.
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Search Alerts/Recalls
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