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Catalog Number EMAX2PLUS |
Device Problems
Break (1069); Moisture Damage (1405); Overheating of Device (1437); Defective Device (2588)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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The device was returned for service; however, did not meet manufacturing specifications during pre-repair assessment.Reliability engineering evaluated the device and the reported condition that the ¿instrument does not work¿ was not confirmed.An assignable root cause was not determined.However, during evaluation it was observed that the cable/cord/wiring was damaged, there was liquid damage as the motor and control unit were defective, and the coupling was broken and hot.It was determined that this was due to cleaning, sterilization and/or maintenance procedures not followed as per directions for use.This was further defined as component damage due to user error, abuse, and possibly misuse.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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Manufacturer Narrative
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Additional narrative: (b)(6).The actual device has been returned and is currently pending evaluation.Once reliability engineering evaluates the device, a supplemental medwatch report will be sent accordingly.
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Event Description
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It was reported by (b)(6) that during service and evaluation, it was observed that the cable/cord/wiring was damaged on the motor device.It was further observed that the device has liquid damage, the control unit and motor were defective, the coupling was broken and the device was hot.It was noted in the service order that the device did not work.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention or prolonged hospitalization.The exact date of this event was unknown.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted.
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Search Alerts/Recalls
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