The associated complaint devices were returned and evaluated.A visual inspection of the returned devices revealed the devices are intact with no obvious signs of damage.The locking ring has minor surface marring and scratches.A review of the manufacturing records did not reveal any manufacturing or material abnormalities that could have caused or contributed to the reported incident.An evaluation performed by our research lab noted there were no visible signs of damage to the shell, liner, or locking ring.A simple functional test showed that the locking ring was able to seat in the shell and lock in place.The locking ring did not dissociate from the shell and liner with the application of manual force.The femoral head did not display signs of damage to the articulating surface or taper bore.No manufacturing deviations were noted from the visual inspection.Based on the analysis conducted, the exact cause of the reported complaint was not able to be determined.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.This investigation could not verify or identify any evidence of product contribution to the reported problem.Based on this investigation, the need for corrective action is not indicated.No additional actions are being taken at this time; however we will continue to monitor for future complaints and investigate further as necessary.Should additional information be received, the complaint will be reopened.We consider this investigation closed.
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