Investigation: used test and analysis equipment; keyence-vhx 600 d microscope; (b)(4) digital camera.We made a visual inspection of all parts.At the pin of the lower disc we noticed damaged fixation rims, wear marks on the shaft and a skewed cutting edge.Batch history review: the manufacturing documents have been checked and found to be according to specification valid during the time of production.Conclusion and root cause: the root cause of the problem is most probably user related.Rational: the damages on the pin of the lower disk are a result of an incorrectly applied upper disk.The upper disk was driven down to the bottom of the pin/lower disk (wear marks at the shaft).Then the upper disc rocked back-caused by high mechanical tension-and damaged the fixation rims.Further, the fixation pin was not cut correctly (skewed).No capa is necessary.
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