A steris field service technician arrived onsite, inspected the unit, and identified the user facility's water pressure was above the recommended specifications for operation.The technician recorded the facility's water pressures over 100 psi.The force of the water pressure allowed for an o-ring on the filter housing to fail causing the reported water leak.Section 2 of the operator manual for the caviwave pro ultrasonic cleaner states, "other facility requirements: [hot, cold, and deionized water]: 38 psi maximum." it was confirmed that upon installation, the water pressure specifications were within the recommended range for operation.The technician replaced the filters and o-ring, tested the unit, and confirmed it to be operating according to specification.The technician advised the user facility to install a pressure regulator to account for fluctuations in water pressure.Since the reported event, the user facility has installed a pressure regulator as recommended by the steris field service technician.
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