Catalog Number 1884 |
Device Problems
Leak/Splash (1354); Detachment of Device or Device Component (2907)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/15/2015 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).A visual, functional and dimensional inspection of the product involved in the complaint could not be conducted since the product was not returned for evaluation.No photo available.A device history record review could not be conducted since the lot number was not provided.A corrective action cannot be applied since it is not possible to identify the defect reported and to investigate its root cause, in order to perform a proper investigation it is necessary to evaluate the sample involved in the incident.Customer complaint cannot be confirmed based only on the information provided.Material from the production line was inspected and no issues were detected that can lead this customer complaint.If the device sample becomes available at a later date this complaint will be re-opened.
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Event Description
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The customer alleges that the connector is detaching from the tubing resulting in a leak.No patient injury or harm reported.
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Manufacturer Narrative
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(b)(4).The lot number was originally reported by the customer as unknown; however, the sample received was from lot number 74h1501695.A device history record (dhr) review was performed on the lot number of the sample received and there were no issues found that could relate to the reported complaint.No non-conformance reports were originated for the lot in question that can be associated to the complaint reported.The dhr shows that the product was assembled and inspected according to our specifications.The customer returned (1) one unit of catalog number 1884 micro mist nebulizer w/tee for analysis.A visual exam was performed and no defects were observed.Functional testing was also performed and the connector did not disconnect from the tubing during the testing.Based on the investigation performed, the reported complaint could not be confirmed.There were no issues found with the returned sample.
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Event Description
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The customer alleges that the connector is detaching from the tubing resulting in a leak.No patient injury or harm reported.
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Search Alerts/Recalls
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