Model Number MODEL 100 |
Device Problems
Device Stops Intermittently (1599); Visual Prompts will not Clear (2281); Device Displays Incorrect Message (2591); Device Operates Differently Than Expected (2913)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 01/05/2016 |
Event Type
malfunction
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Manufacturer Narrative
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The autopulse platform in complaint was returned to zoll on (b)(4) 2016 for investigation.However, investigation is still in progress.A supplemental report will be filed when investigation has been completed.
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Event Description
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It was reported that during patient use the autopulse platform (s/n (b)(4)) stopped functioning after 3-4 compressions.The customer repeated the restart process a few times until the device displayed a system error at which time the use of the autopulse was suspended.The crew had to revert to manual cpr.No patient information was disclosed.No further information was provided.
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Manufacturer Narrative
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The autopulse platform (s/n (b)(4)) was returned to zoll (b)(4) on 01/20/2016 for evaluation.Device history record (dhr) was reviewed and no previous related complaint was reported for this autopulse platform (s/n (b)(4)).A visual inspection of the returned platform was performed and no visible damages were observed.A review of the autopulse's archive was performed and it showed latch error139 (unable to hold compression position) occurring on the reported event date of (b)(6) 2015, thus confirming the reported complaint.The platform was functionally tested and found the drive train brake gap was out of specification was at fault.Further investigation indicated that the brake gap was not able to adjust to its specification and the encoder dimple locking hole would not lock and caused the brake to disengage.In summary, the customer's reported complaint was confirmed during archive review and functional testing.The root cause was determined to be a defective drive train and clutch plate.After the drive train and clutch plate were replaced, the platform passed testing and met all required specifications.
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Search Alerts/Recalls
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