Catalog Number 031-28 |
Device Problems
Break (1069); No Flow (2991)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 01/28/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).A visual, functional and dimensional inspection of the product involved in the complaint could not be conducted since the product was not returned.No photo available.A device history record review could not be conducted since the lot number was not provided.Customer complaint cannot be confirmed due to the lack of product sample to perform a proper investigation and determine the root cause.If the device sample becomes available this investigation will be updated with the evaluation results.However, a capa file #(b)(4) was opened to perform a further investigation into this issue (this capa is owned by (b)(4)).According to the capa investigation so far the root cause for the issue was the positioning of the thread lead and the softness of the new resin used for the snap adaptor.Additionally, the personnel of the assembly line were notified and made aware of this issue.
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Event Description
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The customer alleges that there was no oxygen flow from the t-piece.The bottom of the wing nut broke and failed to support that contact of the gland into the seat of the connector.No patient harm reported.
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Manufacturer Narrative
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(b)(4).One unit of subassembly (b)(4) adaptor phantom holder was received for analysis.A dual station lift test and general pull and push test procedures were performed.It was not possible to perform the oxygen entrainment testing as the adaptor had damage on the internal locks that caused an incorrect connection to the oxygen supply.Based on the visual exam, the reported complaint was confirmed.The root cause for the issue was found to be the positioning of the thread lead and the softness of the new resin used for the snap adaptor.A capa was opened to address this issue.
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Event Description
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The customer alleges that there was no oxygen flow from the t-piece.The bottom of the wing nut broke and failed to support that contact of the gland into the seat of the connector.No patient harm reported.
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Search Alerts/Recalls
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