The lot history records have been reviewed with special attention to the manufacturing and inspection of this product and the product was found to have met all specifications prior to shipment.As part of all complaint investigations, an attempt was made to evaluate the subject device as well as the device usage.In this case, no sample was returned.On the basis of the image provided, the reported event could not be reproduced.The stent strut structure is not visible on the images and the stent length could not be determined due to the position of the radiopaque marker used by the customer and the poor image resolution.No indication for a mislabeling of delivery system or stent was found.Potential contributing factors to the reported event have been considered.Previous investigations of similar complaints have been reviewed.It was reported that allegedly the stent was labeled incorrectly and longer than indicated which could not be confirmed during evaluation.Furthermore, a quality control step for inspection of the correct stent length and stent identification is being performed for each device.Based on the review of the manufacturing records, the device met all specifications.On the basis of the information available and the evaluation of the image, a definitive root cause for the reported complaint could not be determined.The ifu supplied with this product sufficiently describes the correct application of the device.The ifu indicates that the stent length is measured without stent markers.Additionally, the ifu explains the expected overall stent length change (from its compressed condition within the catheter) when deployed at the recommended oversizing.Furthermore, the ifu states: "should unusual resistance be felt at any time during the procedure, the entire system should be removed as a single unit.".
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It was reported that post placement in the right external iliac artery, the stent was found to be longer than indicated on the product labeling.The stent allegedly measured 100 mm whereas the labeling indicates a stent length of 80 mm.No advancement or retraction difficulties were reported.Reportedly, no other stent was required.No patient injury was reported.
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