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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: PFIZER CONSUMER HEALTH CARE THERMACARE HEATWRAP; DISPOSABLE PACK, HOT

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PFIZER CONSUMER HEALTH CARE THERMACARE HEATWRAP; DISPOSABLE PACK, HOT Back to Search Results
Lot Number L16815
Device Problem Temperature Problem (3022)
Patient Problems Purulent Discharge (1812); Burn, Thermal (2530)
Event Type  Injury  
Event Description
Burn with discharge of pus [thermal burn].Burn with discharge of pus [purulent discharge].Case description: this is a spontaneous report from a contactable pharmacist received via pfizer consumer healthcare (pch).A male patient of an unspecified age and ethnicity started to use thermacare heatwrap (thermacare heatwrap, lot# l16815), from an unspecified date to an unspecified date at an unspecified frequency for an unspecified indication.The patient medical history and concomitant medications were not reported.On an unspecified date, the patient suffered from burn with discharge of pus requiring unspecified medical care/treatment.The outcome of the events was unknown.The action taken in response to the events for thermacare heatwrap was unknown.Additional information has been requested and will be provided as it becomes available.Company clinical evaluation comment: based on the information provided, the events burn with discharge of pus as described in this case are considered serious bodily injury potentially requiring medical intervention to prevent permanent damage or impairment of body structure, assessed as associated with the use of the device.This case meets initial 10-day (b)(6) and 30-day fda reportability.Case comment: based on the information provided, the events burn with discharge of pus as described in this case are considered serious bodily injury potentially requiring medical intervention to prevent permanent damage or impairment of body structure, assessed as associated with the use of the device.This case meets initial 10-day (b)(6) and 30-day fda reportability.
 
Manufacturer Narrative
The plant has reviewed this batch from a manufacturing and technical perspective.No quality issues were identified upon this review of batch records, release testing data or, inspection of retained samples.Retained samples met the product description and the product is within expiration date.After a review of the batch thermal records, thermal results all met product release criteria.Consumer alleges burn from wrap.The cause of the alleged burn is inconclusive since review of records does not provide evidence to support defective product.The product effect may vary with each individual.
 
Event Description
Case description: this is a spontaneous report from a contactable (b)(6) received via pfizer consumer healthcare (pch).A male patient of an unspecified age and ethnicity started to use thermacare heatwrap (thermacare heatwrap) (lot #: l16815) from an unspecified date at an unspecified frequency for an unspecified indication.The patient's medical history and concomitant medications were not reported.On an unspecified date, the patient suffered from burn with discharge of pus requiring unspecified medical care/treatment.Action taken in response to the events for thermacare heatwrap was unknown.Clinical outcome of the events was unknown.New information received from product quality complaint (pqc) group includes investigation results.The plant has reviewed this batch from a manufacturing and technical perspective.No quality issues were identified upon this review of batch records, release testing data or, inspection of retained samples.Retained samples met the product description and the product is within expiration date.After a review of the batch thermal records, thermal results all met product release criteria.Consumer alleges burn from wrap.The cause of the alleged burn is inconclusive since review of records does not provide evidence to support defective product.The product effect may vary with each individual.Additional information has been requested and will be provided as it becomes available.Follow up ((b)(6) 2016): new information received from product quality complaints (pqc) group included: product quality investigation results.Follow-up attempts completed.No further information expected.Company clinical evaluation comment: based on the information provided, the events burn with discharge of pus as described in this case are considered serious bodily injury potentially requiring medical intervention to prevent permanent damage or impairment of body structure, assessed as associated with the use of the device.This case meets final 10-day eu and 30-day fda reportability.Case comment: based on the information provided, the events burn with discharge of pus as described in this case are considered serious bodily injury potentially requiring medical intervention to prevent permanent damage or impairment of body structure, assessed as associated with the use of the device.This case meets final 10-day eu and 30-day fda reportability.Evaluation summary: the plant has reviewed this batch from a manufacturing and technical perspective.No quality issues were identified upon this review of batch records, release testing data or, inspection of retained samples.Retained samples met the product description and the product is within expiration date.After a review of the batch thermal records, thermal results all met product release criteria.Consumer alleges burn from wrap.The cause of the alleged burn is inconclusive since review of records does not provide evidence to support defective product.The product effect may vary with each individual.
 
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Brand Name
THERMACARE HEATWRAP
Type of Device
DISPOSABLE PACK, HOT
Manufacturer (Section D)
PFIZER CONSUMER HEALTH CARE
albany GA
Manufacturer (Section G)
PFIZER CONSUMER HEALTH CARE
1231 wyandotte drive
albany GA 31705
Manufacturer Contact
b green
235 e42nd street
new york, NY 10017
2127334552
MDR Report Key5434091
MDR Text Key38134029
Report Number1066015-2016-00018
Device Sequence Number1
Product Code IMD
Combination Product (y/n)N
Reporter Country CodeGM
PMA/PMN Number
K953442
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type foreign,health professional
Reporter Occupation Pharmacist
Type of Report Initial,Followup
Report Date 01/25/2016
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? No
Device Operator Lay User/Patient
Device Lot NumberL16815
Is the Reporter a Health Professional? Yes
Initial Date Manufacturer Received 01/25/2016
Initial Date FDA Received02/12/2016
Supplement Dates Manufacturer ReceivedNot provided
Supplement Dates FDA Received03/22/2016
Was Device Evaluated by Manufacturer? Device Not Returned to Manufacturer
Is the Device Single Use? Yes
Type of Device Usage Initial
Patient Sequence Number1
Patient Outcome(s) Required Intervention;
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