Catalog Number 04810716190 |
Device Problem
Low Test Results (2458)
|
Patient Problem
No Consequences Or Impact To Patient (2199)
|
Event Date 01/26/2016 |
Event Type
malfunction
|
Manufacturer Narrative
|
This event occurred in (b)(6).
|
|
Event Description
|
The customer received intermittent questionable creatinine jaffe gen.2 results from cobas c311 analyzer serial number (b)(4) when testing for albumin/creatinine ratio.Information was provided for four urine samples as the initial result undetectable (<1 mmol/l).When repeated, the result would still be undetectable.No specific data was provided.The customer alleges an issue with the results stating "it's almost impossible to have an undetectable creatinine given the fact that they're getting a result on microalbumin".The creatinine results were reported outside of the laboratory.There was no adverse event.
|
|
Manufacturer Narrative
|
As part of the investigation, the customer repeated the patient samples on cobas c502 and cobas c702 analyzers and the results were reproducible as undetected.
|
|
Manufacturer Narrative
|
A specific root cause could not be identified.Based on the provided information, a general reagent issue could be excluded.The customer believed the issue was due to the patient sample.Additional information was provided that the reagent used for the initial testing was actually creatinine enzymatic.
|
|
Search Alerts/Recalls
|