It was reported to the manufacturer by the end user, per the end user there were no witnesses to the fall, however she states that the rail on the frame is broken.The patient was sent to another facility for a ct scan due to the swelling on the head and the patient has returned to this facility.The bed involved in the incident was picked up and another bed was placed for the patients' use.Numerous requests to this facility have been made to receive additional information and details related to this alleged incident report with no response from the facility.(b)(4) was entered into our system to have the bed returned to joerns for investigation.As of this writing, the bed has not been returned.
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