The customer questioned results for 1 patient sample tested for free thyroxine (ft4), thyrotropin (tsh) and thyroxine (t4).The results for ft4 and tsh were erroneous.No erroneous results were reported outside of the laboratory.The customer thinks there could be a biotin interference.This medwatch will cover ft4.Refer to medwatch with patient identifier (b)(6) for information on the tsh erroneous results.The initial ft4 result from the e602 analyzer was 2.97 ng/dl.The repeat result from the (b)(6) method was 1.46 ng/dl.The initial tsh result from the e602 analyzer was 0.454 miu/l.The repeat result from the (b)(6) method was 0.69 miu/l.Dilution testing was performed with tsh with the e602 and the (b)(6) method: the e602 tsh dilutions (units miu/l: x2 tsh = 0.29 x2 = 0.58.X4 tsh = 0.166 x4 = 0.664.X8 tsh = 0.091 x8 = 0.728.X16 tsh = 0.047 x16 = 0.752.X32 tsh = 0.023 x32 = 0.736.The (b)(6) tsh dilutions (units miu/l): x2 tsh = 0.332 x2 = 0.664.X4 tsh = 0.165 x4 = 0.66.X8 tsh = 0.089 x8 = 0.712.X16 tsh = 0.035 x16 = 0.56.X32 tsh = 0.017 x32 = 0.544.No adverse event occurred.The e602 analyzer serial number was (b)(4).A specific root cause could not be identified.The sample was requested for further investigation; however, the sample is not available to complete the investigation.
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