Method (process evaluation): work order search results (evaluation result): a lens work order search was performed and no similar complaints were found within the work order.Visual inspection of the returned product found a piece of one haptic torn off and missing.The lens was returned in liquid.Conclusion (unable to confirm complaint): based on the complaint history, work order search and evaluation of the returned product, a specific root cause of the event could not be determined.(b)(4).
|
The reporter stated the technician noted a 13.2mm micl13.2 implantable collamer lens, -10.5 diopter, appeared to be defective.The lens was in the vial and was not used.There was no patient contact.Additional information has been requested but none has been forthcoming.If additional information is received, a supplemental medwatch report will be submitted.
|
Upon review of the device history record, there is nothing in the manufacturing, inspection and packaging process records to suggest a contributory factor to the complaint.Based on the complaint history, work order search, product evaluation, and device history record review, a specific root cause of the event could not be determined.(b)(4).
|