The user sent the product on (b)(6) 2015 to check whether the function is ok.They stated that the head is not able to keep the bur and that it might be a wrong use by the user.It was not stated that the bur has been lost during the treatment and swallowed by patient.Therefore the product has been tested at that time without result.The analysis did not show any deviation from specifications.The chuck system was working as specified.Beginning of (b)(6) 2016 we have been contacted by (b)(6) with the information that the user had reported the described adverse event.This is the reason for the big difference between the date of occurence, the date we received the product for analysis and the date we got aware of the adverse event.To avoid such issues the user instruction contains already several notes, warnings and requests how to prepare the handpiece for each treatment: *insert the contra-angle handpiece drill bit note only use carbide cutters or diamond drill bits that correspond to iso 1797-1 type 1, are made of steel or hard metal and meet the following criteria: - shaft diameter: 2.334 to 2.35 mm - overall length: max.22 mm.*warning use of impermissible cutters or grinders.Injury to the patient or damage to the medical device.> only use cutters or grinders that do not deviate from the indicated data.*caution injury from using worn cutters or grinders.Cutters or grinders can fall out during treatment and injure the patient.> never use cutters or grinders with worn shafts.*caution hazard from defective chucking system.The cutter or grinder can fall out and cause injury.> pull on the cutter or grinder to check if the chucking system is okay and the cutter or grinder is securely held.Wear gloves or a fingerstall to check, insert, or remove the bits to prevent injury and infection.> insert the cutter or grinder into the segment of the head drive by twisting the tool slightly, and push to the stop.> check that the tool is seated by pulling on it.Reported to fda as similar product gets distributed in usa.
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