Catalog Number 031-33J |
Device Problem
Connection Problem (2900)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Patient Involvement (2645)
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Event Date 03/07/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4) a visual, functional and dimensional inspection of the product involved in the complaint could not be conducted since the product was not returned.No photo available for review.A device history record review could not be conducted since the lot number was not provided.Customer complaint cannot be confirmed due to the lack of device sample to perform a proper investigation and determine the root cause.If the device sample becomes available this investigation will be updated with the evaluation results.A capa file (b)(4) was opened to perform a further investigation into this issue (this capa is owned by (b)(4)).According to the capa investigation so far the root cause for the issue was the positioning of the thread lead and the softness of the new resin used for the snap adaptor.Additionally, the personnel of the assembly line will be notified for awareness.
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Event Description
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The customer alleges that the nebulizer adaptor would not connect with the oxygen flow meter.Another adaptor was used.
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Manufacturer Narrative
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(b)(4).The sample was returned for evaluation.A visual exam was performed and it was observed that the internal threads of the adaptor were damaged.Based on the investigation performed, the reported complaint was confirmed.The root cause for the issue was found to be the positioning of the thread lead and the softness of the new resin used for the snap adaptor.A capa was opened to address this issue.
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Event Description
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The customer alleges that the nebulizer adaptor would not connect with the oxygen flow meter.Another adaptor was used.
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Search Alerts/Recalls
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