Catalog Number 0580-1-441 |
Device Problem
Device Inoperable (1663)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 03/07/2016 |
Event Type
malfunction
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Manufacturer Narrative
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A supplemental report will be submitted upon completion of the investigation.
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Event Description
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The customer reported via the sales rep that when they were attempting to use the exeter stem, the trunnion protector was mis-shapen and could not be used.The surgery continued without delay as a second device was available.
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Manufacturer Narrative
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An event regarding a damaged spigot protector involving an exeter stem was reported.The event was confirmed.Method & results: device evaluation and results: on the returned spigot, it is observed that a little part of the end of a spigot lug is missing.The lug seemed to be bent and finally broke.The missing part of the lug was not received.Medical records received and evaluation: not performed as medical records were not received for evaluation.Device history review: device history review indicated all devices were manufactured and accepted into final stock with no reported discrepancies complaint history review: a review of the complaint history database shows that there have been no similar events for the reported lot.Conclusions: the investigation concluded that the root cause of this event was due to a manufacturing issue with the spigot supplier to (b)(4).The supplier investigation determined device escaped inspection.
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Event Description
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The customer reported via the sales rep that when they were attempting to use the exeter stem, the trunion protector was mis-shapen and could not be used.The surgery continued without delay as a second device was available.
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Search Alerts/Recalls
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