The customer reported that the companion 2 driver exhibited changes in pressure waveforms while the patient was sitting in a chair.The customer also reported that the right side cardiac output (co) declined and no alarms were reported during the reported event.The customer also reported that the patient was subsequently switched to the backup companion 2 driver.After the driver switch, the ventricular assist device (vad) coordinator called the syncardia clinical support specialist to report the readings returned to normal.There was no reported adverse patient impact.This alleged failure mode poses a low risk to the patient because although the companion 2 driver exhibited pressure waveform changes, the companion 2 driver continued to perform its life-sustaining functions.The companion 2 driver will be returned to syncardia for evaluation.The results of the evaluation will be provided in a follow-up mdr.
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The customer reported that the companion 2 driver exhibited changes in pressure waveforms while the patient was sitting in a chair.The customer also reported that the right side cardiac output (co) declined and no alarms were reported during the reported event.The customer also reported that the patient was subsequently switched to the backup companion 2 driver.After the driver switch, the ventricular assist device (vad) coordinator called the syncardia clinical support specialist to report that the readings returned to normal.There was no reported adverse patient impact.The companion 2 driver was returned to syncardia for evaluation.Visual inspection of the external and internal components revealed no anomalies.During investigation testing, a diastolic waveform delay was observed, confirming the reported issue.The driver was disassembled, and when the left pilot valve cable was manually manipulated, the left side pressure and flow waveform timing shifted.The left and right pilot valves were inspected, and there were significant amounts of contamination inside both pilot valves.The origin of the contamination was unknown.Although contamination is known to affect pilot valve performance, it was unlikely that the contamination was the cause of the irregular waveform timing since it was reproduced via manipulation of the left pilot valve cable.The root cause of the reported irregular waveform timing was a malfunction of the left pilot valve assembly.The left and right pilot valve assemblies were replaced, and the companion 2 driver passed all final performance testing.This failure mode posed a low risk to the patient because it did not prevent the companion 2 driver from performing its life-sustaining functions.Syncardia will continue to monitor and trend this issue as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.
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