The lot history records have been reviewed with special attention to the manufacturing and inspection of this product and the product was found to have met all specifications prior to shipment.As part of all complaint investigations, an attempt was made to evaluate the subject device as well as the device usage.In this case, no sample or image was provided for the purpose of evaluation.Therefore, the reported event could not be reproduced.Potential contributing factors to the reported event have been evaluated.Previous investigations of similar complaints have been reviewed.Rough handling of the device as well as a difficult vessel anatomy may lead to lumen deformation and subsequent friction increase between guide wire and guide wire lumen.On the basis of the information available and as no sample was returned, a definite root cause for the reported event could not be determined.The ifu states: "if resistance is met during stent system introduction, the stent system should be withdrawn and another stent system should be used" and "if resistance is met while retracting the delivery system over a guide wire, remove the delivery system and guide wire together." and "examine the stent system for any damage.If it is suspected that the sterility or performance of the stent system has been compromised, the device must not be used.".
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