Model Number 701034642 |
Device Problems
Device Emits Odor (1425); Smoking (1585); Device Operates Differently Than Expected (2913); Noise, Audible (3273)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 03/08/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).A maquet field service technician will investigate the unit.A supplemental medwatch will be submitted when additional information becomes available.
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Event Description
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"during use, it was noted that the popping sound was heard and smoke came out from the back of the hcu30.It smelled burnt as well.The customer continued to use the device, then the ice in the tank was gone.The display was showing the compressor was in operation, but no ice was being produced.No adverse effects on the patient." (b)(4).
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Manufacturer Narrative
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A maquet field service technician was on site and investigated the unit.The technician confirmed the reported issue and replaced the compressor.The failure was fixed due to replacing the compressor.The manufacturer has requested the defective part for further investigation.After the investigation results becomes available a supplemental medwatch will be submitted.
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Event Description
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(b)(4).
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Manufacturer Narrative
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A maquet field service technician was on site and investigated the unit.The technician confirmed the reported issue and replaced the compressor of the unit.The failure was fixed due to replacing the compressor.The manufacturer requested the defective part for further investigation.On 2016-06-03 the manufacturer received the defective compressor but the compressor is a purchased part, which is not repaired by maquet service.Therefore no investigation is possible.
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Event Description
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(b)(4).
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Search Alerts/Recalls
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