One catheter with attached monoject 1.5 cc limited volume syringe and two three-way stopcocks was returned for evaluation.A non-edwards introducer with non-edwards contamination shield was located on the catheter body between 36 cm and 90 cm proximal from the catheter tip.No packaging was returned.Customer report of cco measurement issue was not confirmed.Customer report of pressure measurement issue was not able to be confirmed during evaluation.Without the return of the pressure monitoring unit, customer report of pressure issue could not be confirmed.All through lumens were patent without any leakage or occlusion.No fault messages were observed on the lab vigilance ii monitor when the catheter was connected.The thermistor was submerged in a 37.0 c water bath and read 37.0 c on vigilance ii monitor.The catheter ran cco in 37.0 c water bath on vigilance ii monitor for 5 minutes without error.The thermistor and thermal filament circuit were continuous, there were no open or intermittent conditions.No visible inconsistency was observed on eeprom data.Resistance value of thermal filament circuit was within specification, measuring 39.15 ohms.Both the thermistor and thermal filament connectors were opened and no visible inconsistencies were found.No kink to the catheter body was observed, however, an indentation at 5.5 cm proximal from the catheter tip was observed as noted by the customer.No visible damage to the balloon or returned syringe was observed.The balloon inflated clear, concentric and remained inflated for more than 5 minutes without leakage.Balloon inflation test was performed using returned syringe with 1.5 cc air.Visual examination was performed under microscope at 20x magnification and with the unaided eyes.An investigation has been initiated, regarding the indentation on the catheter body, to consider any potential manufacturing factors that may have contributed to this complaint and implement any necessary corrective actions.
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