Model Number VC5310 |
Device Problems
Bent (1059); Break (1069); Collapse (1099)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Product has not been returned for evaluation as of the date of this investigation.Rma was issued.If new information becomes available at a later date, this complaint will be updated &/or a follow up be sent.
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Event Description
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Provider states the drive shaft broke while the patient was using the bed therefore the head section collapsed down with the patient laying on it, no injury.Provider states where the drive shaft connects on the head section of the bed is bent after this incident.
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Manufacturer Narrative
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Product was returned for evaluation.The return fields in oracle state: beds, mattresses, rails.Frame/structure.Frame/weld broken.Weld broke and metal tore on drive arm.Product received expanded evaluation.The expanded evaluation report states: utilizing existing complaint information, actual observations, and functional testing of the returned product in its "as received" condition, the complaint was confirmed for the broken weld on the head section.Complaint was confirmed.The underlying cause could not be determined after reviewing the documentation in this investigation.
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Event Description
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Provider states the drive shaft broke while the patient was using the bed therefore the head section collapsed down with the patient laying on it, no injury.Provider states where the drive shaft connects on the head section of the bed is bent after this incident.
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Search Alerts/Recalls
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