Model Number 0714851 |
Device Problems
Mechanical Problem (1384); Device Slipped (1584); Device Tipped Over (2589); Unintended Movement (3026)
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Patient Problems
Fall (1848); Injury (2348)
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Event Date 04/12/2016 |
Event Type
No Answer Provided
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Event Description
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It was reported that while removing a patient from her residence to the ambulance via the stair chair, the emt was rolling the patient down a ramp when the back wheels allegedly slid out and the patient went over backwards in the chair.The emt was allegedly injured by taking the brunt of the impact to the ground as he was trying to hold the chair and control the fall so as not to injure the patient.The complainant has not reported any injury to the patient and they have also not provided any further specific details regarding the incident or the alleged injury.An investigation has been initiated and the stair chair will be returned to ferno for evaluation.
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Manufacturer Narrative
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The product was returned to manufacturer on 5/2/2016.A visual and functional evaluation was conducted on the product and there were no malfunctions found that would have contributed to the alleged incident.There was an observation of two bent components on the chair; however, neither component would have contributed to the alleged incident.It could not be determined when these components were damaged but it was recommended to the customer to repair these components before returning the product to service.The complainant was contacted to follow up on the details of the reported incident and the alleged injury.The customer was unable to provide any additional details and stated all of the information they had was recorded in the initial complaint.A follow up letter was sent to the customer to advise the manufacturer if they become aware of any reports of further alleged injury from the patient or the medic.To date, there have been no further reports of alleged injury from the patient nor any details on the alleged medic injury or if medical intervention was required.A review of the user manual reveals clear instruction on how to roll and carry the chair over flat surfaces, rough surfaces and uneven surfaces.These instructions contain a requirement the chair be operated with two trained operators and a weight limit.The complainant could not provide information about the operators or the patient weight.Based on the information provided, we do not believe the chair malfunctioned in a way to cause the incident.We believe the direct cause of the incident was loss of control of the chair by the operator.
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Event Description
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It was reported that while removing a patient from her residence to the ambulance via the stair chair, the emt was rolling the patient down a ramp when the back wheels allegedly slid out and the patient went over backwards in the chair.The emt was allegedly injured by taking the brunt of the impact to the ground as he was trying to hold the chair and control the fall so as not to injure the patient.The complainant has not reported any injury to the patient and they have also not provided any further specific details regarding the incident or the alleged injury.An investigation has been initiated and the stair chair will be returned to ferno for evaluation.
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Search Alerts/Recalls
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