Catalog Number 031-33J |
Device Problem
Connection Problem (2900)
|
Patient Problem
No Patient Involvement (2645)
|
Event Date 04/11/2016 |
Event Type
malfunction
|
Manufacturer Narrative
|
(b)(4).The sample was received by the manufacturer, but the investigation is incomplete at the time of this report.The device history record of the product 031-33j, batch number (b)(4) has been reviewed and no issues or discrepancies were found which could potentially relate to this complaint.No nonconformance reports were originated for the lot in question that can be associated to the complaint reported.All materials used during the assembly met current specifications.Dhr shows that the product was assembled and inspected according to our specifications.A capa file #(b)(4) was opened to perform a further investigation this issue (this capa is owned by r & d).According to the capa investigation so far the root cause for the issue was the positioning of the thread lead and the softness of the new resin used for the snap adaptor.Additionally, the personnel on the assembly line will be notified and made aware of this issue.
|
|
Event Description
|
The customer alleges that the nebulizer adaptor could not connect with the oxygen flow meter.
|
|
Manufacturer Narrative
|
(b)(4).The sample was returned for evaluation.It was received without the puncture pin protector.A visual exam was performed and damage was found on the internal thread of the adaptor.Several functional tests were performed; however, the oxygen entrainment testing could not be performed as the sample could not be connected correctly to the oxygen supply due to the damage on the adaptor.Based on the investigation performed, the reported complaint was confirmed.The root cause for the issue was found to be the positioning of the thread lead and the softness of the new resin used for the snap adaptor.A capa was opened to address this issue.
|
|
Event Description
|
The customer alleges that the nebulizer adaptor could not connect with the oxygen flow meter.
|
|
Search Alerts/Recalls
|