Model Number CSS CONSOLE |
Device Problems
Device Inoperable (1663); Device Operates Differently Than Expected (2913)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 04/17/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).
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Event Description
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The customer reported that the css console's vacuum was not working properly.The customer also reported that the patient was switched to the backup css console without adverse impact.This alleged failure mode poses a low risk to a patient because it would not prevent the css console from performing its life-sustaining functions.The css console will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.
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Manufacturer Narrative
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The css console was returned to syncardia for evaluation.Visual inspection of the exterior components revealed no anomalies.The alarm panel was opened to inspect the vacuum potentiometer, which was broken.The vacuum potentiometer is manually adjustable via a regulator dial that the user can turn to adjust the amount of vacuum that the css console delivers.The root cause of the reported issue was a broken vacuum potentiometer.The vacuum potentiometer was replaced, and testing verified that the vacuum potentiometer and the vacuum system functioned as intended.The css console then passed all final performance testing.This failure mode posed a low risk to the patient because it would not prevent the css console from performing its life-sustaining functions.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4).
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Event Description
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The customer reported that the css console's vacuum was not working properly.The customer also reported that the patient was switched to the backup css console without adverse impact.
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Search Alerts/Recalls
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