Catalog Number 595000-001 |
Device Problems
No Display/Image (1183); Display or Visual Feedback Problem (1184)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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Event Date 04/30/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4) initial.
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Event Description
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The customer reported that the freedom driver exhibited asterisks on the display screen instead of values for cardiac output, fill volume and beat rate, while supporting a patient at home.The customer also reported that the patient felt fine but switched to the backup freedom driver.The customer also reported that there was no adverse patient impact.This alleged failure mode poses a low risk to the patient because although the freedom driver exhibited asterisks instead of values on the display screen, the freedom driver continued to perform its life-sustaining functions.The freedom driver will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.
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Manufacturer Narrative
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The freedom driver was returned to syncardia for evaluation.Visual inspection of the external components of the driver revealed physical damage that is indicative of rough handling and/or impact shock including driveline abrasions, split housings, fractured bosses and raised inserts.Visual inspection of the internal components revealed a severed red signal wire and pinched white and black wires in the air flow sensor cable.The driver passed all pressure test requirements during functional testing.The driver alarmed approximately 15 minutes following startup and showed asterisks on the driver display thus confirming the customer-reported issue.The root cause of the device malfunction which resulted in asterisks appearing on the display screen was most likely the damaged airflow sensor cable.Syncardia has an open corrective and preventative action (capa) that determined the assembly routing was causing the air flow sensor cable wires to become pinched between two internal driver components during or following driver assembly.This pinching appears to precipitate a severing of the wire.However, in this instance, it also appears that the driver was subjected to rough handling or an impact shock based on the damage found during the visual inspection.Improper use could also have contributed to the wiring damage in the air flow sensor cable.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
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Event Description
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The customer reported that the freedom driver exhibited asterisks on the display screen instead of values for cardiac output, fill volume and beat rate, while supporting a patient at home.The customer also reported that the patient felt fine but switched to the backup freedom driver.The customer also reported that there was no adverse patient impact.
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Search Alerts/Recalls
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